CJ Associates receives excellent external quality audit

CJ Associates received an excellent external audit of their quality systems and so continues to hold the BS ISO9001 Quality Award.

In October 2009 this process was carried out by CQS and this process is required by all organisations holding the respected ISO9001 award for quality.

The external auditor found that "customer satisfaction is monitored on a daily basis and both internal communications and regular operational reviews ensure customer needs are met".

All internal systems are open to the auditors whose closing comment was that "no further action was required".

Anna Hanks, Managing Director said "We are delighted to have received such a positive audit which I hope reflects the effort we give to providing a high quality service to all our clients and learners. We must continue to maintain this high standard and even improve upon it".

Special Offers

We are delighted to offer a reduction on the prices of several of our courses:

• CIEH healthier foods and special diets- £400 for 10 delegates
• Effective room leader: £500 for up to 20 delegates
• Games, games and more games: £500 for up to 20 delegates
• Disability discrimination awareness: £500 for up to 20 delegates
• Customer care: £500 for up to 20 delegates

Quote "winter Madness" when booking to claim these special rates- valid for all new bookings to take place before 31 March 2010. All prices quoted are plus VAT