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Staff & Management Development Training Courses

Active Listening

A half-day course introducing the concept of active listening
Price: £550.00 + VAT : Duration: 3 hours : Std. Group Size: 20
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Assertiveness

A one-day course to assist staff in developing their assertiveness
Price: £750.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Basic counselling skills

A half-day course proving an introduction to basic counselling skills
Price: £550.00 + VAT : Duration: 3 hours : Std. Group Size: 20
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Bullying Awareness

A half day course helping you to recognise and deal with workplace bullying
Price: £600.00 + VAT : Duration: 3 hours : Std. Group Size: 20
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Coaching for Performance

A three-day course for supervisors, managers, team members and mentors, developing skills in coaching to achieve better job performance
Price: £2,250.00 + VAT : Duration: 3 days : Std. Group Size: 20
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Communication Skills

To provide all levels of staff with a concise programme leading to a better understanding of practical business communications
Price: £750.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Communication Skills

A two-day course to provide all levels of staff with a concise programme leading to a better understanding of practical business communication and team interaction in childcare settings
Price: £1,495.00 + VAT : Duration: 2 days : Std. Group Size: 20
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Creating a Confident Personal Image

A one day course for those wishing to present themselves more confidently in the workplace.
Price: £1,200.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Customer Service in a Care Context

A one-day course relating concepts of customer service to a care context
Price: £750.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Dealing with difficult customers

A half day course for those who are working in a customer facing environment which provides the skills for working with different types of customers effectively.
Price: £500.00 + VAT : Duration: 3 hours : Std. Group Size: 20
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Dealing with Workplace Conflict

A one day helping you to recognise and understand workplace conflict
Price: £800.00 + VAT : Duration: 1 day : Std. Group Size: 20
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Effective Management Skills

A five-day course to allow managers to explore all management skills and techniques and then apply them
Price: £2,995.00 + VAT : Duration: 5 days : Std. Group Size: 10
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Effective Supervision/Appraisal

This half-day course is for all those with responsibility for supervision of others and to assist them in their weekly supervision meetings
Price: £550.00 + VAT : Duration: 3 hours : Std. Group Size: 20
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Introduction to Presentation Skills

Planning and delivering a simple presentation with appropriate resources to assist other learning
Price: £750.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Introduction to Training

A one day course providing an introduction to the skills for training others
Price: £700.00 + VAT : Duration: 6 hours : Std. Group Size: 12
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Leadership and Management

A short course for those in a management role giving an overview of the key skills for effective leadership and management.
Price: £550.00 + VAT : Duration: 3 hours : Std. Group Size: 20
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Leadership and Management for those working in Childcare

A short course for those in a management role giving an overview of the key skills for effective leadership and management.
Price: £495.00 + VAT : Duration: 3 hours : Std. Group Size: 20
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Management skills

This course which is spread over five 2 ½ hour sessions, allow managers (both experienced and those new to management) to explore different management skills and techniques and then apply them
Price: £2,750.00 + VAT : Duration: 5x2.5hrs : Std. Group Size: 15
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Managing and Living With Change

A one-day course to equip people with the knowledge and skills required to be able to implement change effectively
Price: £750.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Managing Change

This one day course will enable delegates to understand the concept of managing change and the reasons why change is necessary. In addition, it will support delegates in how to implement such changes in their setting.
Price: £750.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Managing Meetings

This one-day course is designed to develop individuals as effective participants in structured meetings, for anyone who has to lead or attend business meetings
Price: £750.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Managing Staff Performance

A full day course covering different performance management techniques.
Price: £750.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Motivating and Inspiring others

A half day course giving an insight in how we can motivate and inspire others
Price: £550.00 + VAT : Duration: 3hrs : Std. Group Size: 20
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Negotiating Skills

This one-day course is aimed primarily at developing the negotiating skills of staff who have had little or no previous formal training in negotiation
Price: £750.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Performance Coaching

This 3 hour course giving an overview of different performance management techniques.
Price: £500.00 + VAT : Duration: 3 hours : Std. Group Size: 20
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Performance Management

A short course giving an overview of different performance management techniques.
Price: £550.00 + VAT : Duration: 3 hours : Std. Group Size: 20
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Personnel Management

A one-day course for everyone with a management role, but little or no formal training in personnel management
Price: £750.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Selection Interviewing

This one-day course is designed to help you recruit the right person without wasting time or money and is aimed at those with little or no previous formal training in selection interviewing
Price: £750.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Sickness and Absence Management

A one day course for all thoe with responsibility for managing others to help reduce absences
Price: £700.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Stress Management

A two-day course to enable delegates to recognise stress at its early stages and explore what can be done about it
Price: £1,450.00 + VAT : Duration: 2 days : Std. Group Size: 20
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Supervisory Skills

A three-day course on covering essential supervisory skills for all supervisors or newly promoted assistant and deputy managers
Price: £1,995.00 + VAT : Duration: 3 days : Std. Group Size: 10
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Team Briefing

A one-day course for managers, supervisors, team leaders and anyone who is required to conduct team briefings
Price: £750.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Team Building

A two-day course for managers, supervisors, team leaders and anyone involved in managing effective teams
Price: £1,259.00 + VAT : Duration: 2 days : Std. Group Size: 20
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Telephone Techniques

A one-day course designed for those who have little or no previous formal training in telephone techniques and who use the telephone as part of their job
Price: £750.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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The Effective Key Worker

A one-day course providing an overview of the skills required to be effective key workers
Price: £750.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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The Effective Team Leader

A one-day course reviewing the skills required to be an effective team leader
Price: £750.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Time Management

A one-day course for those who would like to be able to take control of their working time
Price: £750.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Browse Courses

  • Business Skills
  • Child Health
  • Conflict Resolution
  • Construction, Engineering and Electrical
  • Equality and Diversity
  • Fire Safety
  • First Aid
  • Food Safety
  • HACCP for Food Safety
  • Health & Safety
  • Hospitality/Catering
  • Manual and Client Handling
  • Nutrition
  • Social Care
  • Staff & Management Development
  • Train the Trainer
  • Violence & Aggression Management and Breakaway

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Open Courses

We also deliver a range of Public Courses available to both individuals and organisations.

View our latest Open Course Programme

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Special Offers

We are delighted to offer 12% discount off web prices for all in house group bookings from any of our  course range to take place before 28 February 2012 Please quote "Winter12" to claim this discount when booking

(excludes QCF exam fees)

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