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Hospitality/Catering Training Courses

Conflict Management

A one day course looking at the essentials of conflict management
Price: £1,200.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Customer Service

This course is aimed at front line and supervisory staff with responsibility for ensuring customer requirements are dealt with in an efficient manner
Price: £450.00 + VAT : Duration: 3 hours : Std. Group Size: 10
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Disciplinary and Grievance Procedures

A one day course for all those who manage staff to help them stay legal in disciplinary or grievance procedures
Price: £1,200.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Employee Development

A half day course for those who want to learn more about developing their employees
Price: £450.00 + VAT : Duration: 3 hours : Std. Group Size: 10
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Equality and Diversity in Hospitality

A one day course providing essential information on diversity and equality in the workplace
Price: £1,200.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Food Safety management systems

This course is aimed at small to medium sized food businesses and will help them to comply with EC Directive 852/2004 which came into force from 1st January 2006 and requires all food businesses to have a compliant food safety management system in use
Price: £800.00 + VAT : Duration: 1 day : Std. Group Size: 10
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Level 2 Certificate for Personal Licence Holders

Level 2 National Certificate for Personal Licence Holders (NCPLH).
Licensing law in England and Wales states that anyone who authorises the sale of alcohol to the public must hold a personal licence. Those who wish to obtain a personal licence need to apply to their local authority.
Applicants will be asked for a number of things to support their application; these will include proof that they hold a licensing qualification.
Price: £400.00 + VAT : Duration: 1 day : Std. Group Size: 15
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Managing legally

This two day is aimed to give confidence to managers to carry out their performance management responsibilities in a constructive manner and help to promote fairness and consistency in the work environment
Price: £1,750.00 + VAT : Duration: 2 days : Std. Group Size: 10
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Motivating Your Team

A one day course helping managers explore how to motivate their teams
Price: £1,200.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Personal Coaching for Performance

A one day course on personal coaching skills to help your staff improve their work
Price: £1,200.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Presenting for Success

A one day course on how to present yourself well for success
Price: £1,400.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Social Media and the Internet

A one day course giving an insight into the uses of internet based social media
Price: £1,200.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Understanding Finance

A one day course helping non financial managers understand financial data
Price: £1,500.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Understanding Health and Safety

A one day course helping managers understand the essentials of health and safety
Price: £1,500.00 + VAT : Duration: 6 hours : Std. Group Size: 20
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Up Selling and Merchandising

This course is aimed at staff working in the hospitality industry where the profitability of a restaurant or pub can be enhanced significantly through the confident promotion of up-selling.
Price: £600.00 + VAT : Duration: 3 hours : Std. Group Size: 10
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Browse Courses

  • Business Skills
  • Child Health
  • Conflict Resolution
  • Construction, Engineering and Electrical
  • Equality and Diversity
  • Fire Safety
  • First Aid
  • Food Safety
  • HACCP for Food Safety
  • Health & Safety
  • Hospitality/Catering
  • Manual and Client Handling
  • Nutrition
  • Social Care
  • Staff & Management Development
  • Train the Trainer
  • Violence & Aggression Management and Breakaway

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Open Courses

We also deliver a range of Public Courses available to both individuals and organisations.

View our latest Open Course Programme

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Special Offers

We are delighted to offer 12% discount off web prices for all in house group bookings from any of our  course range to take place before 28 February 2012 Please quote "Winter12" to claim this discount when booking

(excludes QCF exam fees)

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