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Customer Service
This course is aimed at front line and supervisory staff with responsibility for ensuring customer requirements are dealt with in an efficient manner
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Price: £375.00 + VAT
Duration: 3 hours
Std. Group Size: 10
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Employee Development
A half day course for those who want to learn more about developing their employees
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Price: £375.00 + VAT
Duration: 3 hours
Std. Group Size: 10
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Food Safety management systems
This course is aimed at small to medium sized food businesses and will help them to comply with EC Directive 852/2004 which came into force from 1st January 2006 and requires all food businesses to have a compliant food safety management system in use
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Price: £500.00 + VAT
Duration: 1 day
Std. Group Size: 10
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Managing legally
This two day is aimed to give confidence to managers to carry out their performance management responsibilities in a constructive manner and help to promote fairness and consistency in the work environment
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Price: £1,000.00 + VAT
Duration: 2 days
Std. Group Size: 10
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Up Selling and Merchandising
This course is aimed at staff working in the hospitality industry where the profitability of a restaurant or pub can be enhanced significantly through the confident promotion of up-selling.
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Price: £375.00 + VAT
Duration: 3 hours
Std. Group Size: 10
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